Returns & Exchanges

At T.Y. Fine Furniture, we take pride in our handcrafted quality and want you to be completely satisfied with your investment. If your purchase does not meet your expectations, we offer a straightforward return process for our standard furniture collections within 30 days of delivery.

1

Initiate Your Request

Contact our customer service team via email or phone within 30 days of receiving your item to obtain a Return Merchandise Authorization (RMA) number.

2

Prepare for Shipment

Carefully repackage the furniture in its original protective packaging and crates to ensure it remains undamaged during the return transit.

3

Schedule Pickup

Once your return is authorized, we will help you coordinate a professional freight pickup or provide instructions for smaller parcel returns.

4

Inspection and Refund

After our artisans inspect the returned piece for quality assurance, we will issue a refund to your original payment method, minus applicable restocking and shipping fees.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing